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Partner Program Agreement

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Captured June 5, 2024
Captured August 9, 2024


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Last updated December 30, 2023
Last updated August 9, 2024


Partner Program Agreement
Partner Program Agreement
Table of Contents
Table of Contents
Part A – Terms Applicable to All Partners
Part A – Terms Applicable to All Partners
Part B - Additional Terms Applicable to Referral Partners
Part B - Additional Terms Applicable to Referral Partners
Part C - Additional Terms Applicable to Developers
Part C - Additional Terms Applicable to Developers
Part D – Additional Terms Applicable to Shopify Experts, Experts Marketplace, and the Shopify Plus Partner Program
Part D – Additional Terms Applicable to the Partner Directory and the Shopify Plus Partner Program
Part E – Additional Terms Applicable to Ads in the Shopify App Store
Part E – Additional Terms Applicable to Ads in the Shopify App Store
By using the Partner Platform, participating in any Partner Program activities, or clicking on “I agree” (or a similar box or button) when you sign up for a Partner Account, you agree to be bound by the applicable sections of the following Partner Program Agreement (the “Agreement”). The Agreement is between you, as Partner (as defined below in Section A.1.), Shopify Inc. (“Shopify Inc.”) and Shopify Commerce Singapore Pte. Ltd. (“Shopify Asia”) and together with Shopify Inc, “Shopify” and are each together a “Shopify Entity”. Each of Partner and Shopify a “Party”, and together the “Parties”. You can review the current version of the Agreement at any time at shopify.com/partners/terms. Shopify reserves the right to update and change the Agreement by posting updates and changes here: shopify.com/partners/terms. If a significant change is made, we will provide reasonable notice by email, posting a notice on the Shopify Partner Blog or in the Partner Dashboard. You are advised to check the Agreement from time to time for any updates or changes that may impact you. Any reference to the Agreement includes any and all terms and documents incorporated by reference.
By using the Partner Platform, participating in any Partner Program activities, or clicking on “I agree” (or a similar box or button) when you sign up for a Partner Account, you agree to be bound by the applicable sections of the following Partner Program Agreement (the “Agreement”). The Agreement is between you, as Partner (as defined below in Section A.1.), Shopify Inc. (“Shopify Inc.”) and Shopify Commerce Singapore Pte. Ltd. (“Shopify Asia”) and together with Shopify Inc, “Shopify” and are each together a “Shopify Entity”. Each of Partner and Shopify a “Party”, and together the “Parties”. You can review the current version of the Agreement at any time at shopify.com/partners/terms. Shopify reserves the right to update and change the Agreement by posting updates and changes here: shopify.com/partners/terms. If a significant change is made, we will provide reasonable notice by email, posting a notice on the Shopify Partner Blog or in the Partner Dashboard. You are advised to check the Agreement from time to time for any updates or changes that may impact you. Any reference to the Agreement includes any and all terms and documents incorporated by reference.


This Agreement addresses different types of Partner activities. Part A applies to all Partners. Part B applies to Referral Partners. Part C applies to Developers. Part D applies to Shopify Experts and the Shopify Plus Partner Program. Part E applies to Ads. If you do not participate in partner activities described in Parts B, C, D or E, then these Parts of the Agreement do not apply to you.
This Agreement addresses different types of Partner activities. Part A applies to all Partners. Part B applies to Referral Partners. Part C applies to Developers. Part D applies to the Shopify Plus Partner Program. Part E applies to Ads. If you do not participate in partner activities described in Parts B, C, D or E, then these Parts of the Agreement do not apply to you.


You must read, agree with and accept all of the terms and conditions contained in this Agreement, including Shopify’s Privacy Policy and Shopify’s Acceptable Use Policy, before you may become a Partner. For the avoidance of doubt, Shopify’s Privacy Policy and Shopify’s Acceptable Use Policy form part of this Agreement and are incorporated by reference. For the purposes of the Partner Program and this Agreement, all references to “Account” and “Services” in Shopify’s Acceptable Use Policy will be deemed to refer to “Partner Account” and “Services or Partner’s participation in the Partner Program”, respectively. Some types of Shopify Partner Program activities may require that you agree to additional terms (“Additional Terms”). Such Additional Terms are incorporated into this Agreement by reference. In the event of a conflict or inconsistency between this Agreement and the Additional Terms, the Additional Terms will govern, to the extent of such conflict or inconsistency.
You must read, agree with and accept all of the terms and conditions contained in this Agreement, including Shopify’s Privacy Policy and Shopify’s Acceptable Use Policy, before you may become a Partner. For the avoidance of doubt, Shopify’s Privacy Policy and Shopify’s Acceptable Use Policy form part of this Agreement and are incorporated by reference. For the purposes of the Partner Program and this Agreement, all references to “Account” and “Services” in Shopify’s Acceptable Use Policy will be deemed to refer to “Partner Account” and “Services or Partner’s participation in the Partner Program”, respectively. Some types of Shopify Partner Program activities may require that you agree to additional terms (“Additional Terms”). Such Additional Terms are incorporated into this Agreement by reference. In the event of a conflict or inconsistency between this Agreement and the Additional Terms, the Additional Terms will govern, to the extent of such conflict or inconsistency.


Everyday language summaries are provided for convenience only and are not legally binding. Please read the entire Agreement for the complete picture of your legal requirements. This Agreement governs your activities as a Partner, including access to the Partner Dashboard and participation in the activities described on the Partner Program website. Be sure to occasionally check back for updates.
Everyday language summaries are provided for convenience only and are not legally binding. Please read the entire Agreement for the complete picture of your legal requirements. This Agreement governs your activities as a Partner, including access to the Partner Dashboard and participation in the activities described on the Partner Program website. Be sure to occasionally check back for updates.


Part A – Terms Applicable to All Partners
Part A – Terms Applicable to All Partners
Which means
Which means
This section assigns a specific meaning to some of the capitalized terms used in this agreement. Other capitalized terms are defined elsewhere in the Agreement.
This section assigns a specific meaning to some of the capitalized terms used in this agreement. Other capitalized terms are defined elsewhere in the Agreement.


1. Definitions
1. Definitions
Unless defined elsewhere in the Agreement, capitalized terms set out in the Agreement are defined as follows:
Unless defined elsewhere in the Agreement, capitalized terms set out in the Agreement are defined as follows:


“Ads” means advertisements created by Developer and placed in the Shopify App Store through the features set forth in the Partner Dashboard.
“Ads” means advertisements created by Developer and placed in the Shopify App Store through the features set forth in the Partner Dashboard.


“Application” or “App” is defined in the Shopify API Terms.
“Application” or “App” is defined in the Shopify API Terms.


“Associated Developer” means any individual or entity (i) that, directly or indirectly, Controls an App Developer, is Controlled by an App Developer, or is under another individual’s or entity’s common Control with an App Developer (where "Control" means owning 50% or more of the voting rights or ownership interests in the entity); or (ii) is otherwise designated as an Associated Developer of an App Developer through certain other criteria prescribed by Shopify, at its sole discretion, from time to time.
“Associated Developer” means any individual or entity (i) that, directly or indirectly, Controls an App Developer, is Controlled by an App Developer, or is under another individual’s or entity’s common Control with an App Developer (where "Control" means owning 50% or more of the voting rights or ownership interests in the entity); or (ii) is otherwise designated as an Associated Developer of an App Developer through certain other criteria prescribed by Shopify, at its sole discretion, from time to time.


“Associated Developer Account” means (i) all Partner Accounts that an App Developer has registered for via the Shopify Developer program page; and (ii) any Partner Account that an Associated Developer of an App Developer has registered for via the Shopify Developer program page.
“Associated Developer Account” means (i) all Partner Accounts that an App Developer has registered for via the Shopify Developer program page; and (ii) any Partner Account that an Associated Developer of an App Developer has registered for via the Shopify Developer program page.


"Associated Theme Developer" means any individual or entity (i) that, directly or indirectly, Controls a Theme Developer, is Controlled by a Theme Developer, or is under another individual’s or entity’s common Control with a Theme Developer (where “Control” means owning 50% or more of the voting rights or ownership interests in the entity); or (ii) is otherwise designated as an Associated Developer of a Theme Developer through certain other criteria prescribed by Shopify, at its sole discretion, from time to time.
"Associated Theme Developer" means any individual or entity (i) that, directly or indirectly, Controls a Theme Developer, is Controlled by a Theme Developer, or is under another individual’s or entity’s common Control with a Theme Developer (where “Control” means owning 50% or more of the voting rights or ownership interests in the entity); or (ii) is otherwise designated as an Associated Developer of a Theme Developer through certain other criteria prescribed by Shopify, at its sole discretion, from time to time.


“Associated Theme Developer Account” means (i) all Partner Accounts that a Theme Developer has registered for via the Shopify Developer program page; and (ii) any Partner Account that an Associated Theme Developer of a Theme Developer has registered for via the Shopify Developer program page.
“Associated Theme Developer Account” means (i) all Partner Accounts that a Theme Developer has registered for via the Shopify Developer program page; and (ii) any Partner Account that an Associated Theme Developer of a Theme Developer has registered for via the Shopify Developer program page.


“Channel Program” means Shopify’s sales channel program that allows Channel Developers to build a Channel Application using the Sales Channel SDK.
“Channel Program” means Shopify’s sales channel program that allows Channel Developers to build a Channel Application using the Sales Channel SDK.


“Customer” means any individual that visits or transacts via the Merchant Store.
“Customer” means any individual that visits or transacts via the Merchant Store.


“Customer Data” means information (including personal information) relating to a Customer, including, but not limited to, order information, payment information, and account information.
“Customer Data” means information (including personal information) relating to a Customer, including, but not limited to, order information, payment information, and account information.


“Development Store” means a store created in the Partner Dashboard that is used by a Partner for (a) testing purposes, or (b) for the development and transfer of a Merchant Store to a Merchant.
“Development Store” means a store created in the Partner Dashboard that is used by a Partner for (a) testing purposes, or (b) for the development and transfer of a Merchant Store to a Merchant.


“Experts Directory” means Shopify’s directory of Experts which allows Merchants to browse and contact Experts.

“Experts Marketplace” means Shopify’s program for Experts that surfaces Expert profiles on Experts Marketplace and may match enrolled Experts with Merchants seeking assistance with their business.

“Merchant” means an individual or business that uses the Service to sell products or services.
“Merchant” means an individual or business that uses the Service to sell products or services.


“Merchant Agreement” means the agreement entered into between a Partner and the Merchant governing the Merchant’s use of the Partner’s services, including, if applicable, the installation and use of an Application.
“Merchant Agreement” means the agreement entered into between a Partner and the Merchant governing the Merchant’s use of the Partner’s services, including, if applicable, the installation and use of an Application.


“Merchant Data” means information (including personal information) relating to a Merchant, including but not limited to business, financial and product information and any Customer Data. Where Partner uses the Shopify API, Merchant Data may be delivered in the form of an API response.
“Merchant Data” means information (including personal information) relating to a Merchant, including but not limited to business, financial and product information and any Customer Data. Where Partner uses the Shopify API, Merchant Data may be delivered in the form of an API response.


“Merchant Store” means the Merchant’s commerce presence hosted by Shopify, including their online store and Point of Sale (POS). For clarity, a Merchant may have more than one Merchant Store.
“Merchant Store” means the Merchant’s commerce presence hosted by Shopify, including their online store and Point of Sale (POS). For clarity, a Merchant may have more than one Merchant Store.


“Partner” or “You” means an individual or entity that has agreed to the terms of this Agreement and participates in the Shopify Partner Program. The different types of Partners are listed below and You may qualify as more than one type of Partner concurrently for the purpose of this Agreement, depending on the circumstances:
“Partner” or “You” means an individual or entity that has agreed to the terms of this Agreement and participates in the Shopify Partner Program. The different types of Partners are listed below and You may qualify as more than one type of Partner concurrently for the purpose of this Agreement, depending on the circumstances:


A “Referral Partner” is a Partner who has registered for a Partner Account via the Shopify partner program page and who promotes the service by:
A “Referral Partner” is a Partner who has registered for a Partner Account via the Shopify partner program page and who promotes the service by:


a. registering, and being approved by Shopify, for a unique referral link (an “Affiliate Link”) to refer Merchants to Shopify via such Affiliate Link or
a. registering, and being approved by Shopify, for a unique referral link (an “Affiliate Link”) to refer Merchants to Shopify via such Affiliate Link or


b. acting as a value added partner or “VAP” working directly with Merchants as a designer, developer, or other consultant through a Development Store.
b. acting as a value added partner or “VAP” working directly with Merchants as a designer, developer, or other consultant through a Development Store.


c. For the avoidance of doubt, individuals or entities who participate in the Shopify Affiliate Program [https://www.shopify.com/affiliates] are not Referral Partners in respect of any activities conducted pursuant to the Shopify Affiliate Program. The Shopify Affiliate Program is subject to separate terms and conditions.
c. For the avoidance of doubt, individuals or entities who participate in the Shopify Affiliate Program [https://www.shopify.com/affiliates] are not Referral Partners in respect of any activities conducted pursuant to the Shopify Affiliate Program. The Shopify Affiliate Program is subject to separate terms and conditions.


A “Developer” is a Partner who has registered for a Partner Account via the Shopify Developer program page and develops Applications or Themes to integrate with the Service or places Ads in the Shopify App Store. The different types of Developers are listed below and You may qualify as more than one type of Developer concurrently for the purpose of this Agreement, depending on the circumstances:
A “Developer” is a Partner who has registered for a Partner Account via the Shopify Developer program page and develops Applications or Themes to integrate with the Service or places Ads in the Shopify App Store. The different types of Developers are listed below and You may qualify as more than one type of Developer concurrently for the purpose of this Agreement, depending on the circumstances:


a. a “Theme Developer”, develops a Theme for Merchant use, either as a custom Theme or for general distribution to Merchants through the Shopify Theme Store;
a. a “Theme Developer”, develops a Theme for Merchant use, either as a custom Theme or for general distribution to Merchants through the Shopify Theme Store;


b. an “App Developer” develops a Public Application (as defined in the Shopify API Terms) using the Shopify API;
b. an “App Developer” develops a Public Application (as defined in the Shopify API Terms) using the Shopify API;


c. a “Channel Developer” develops an Application using the Shopify API to enable Merchants to display, promote and sell Merchant’s products to Customers through Channel Developer’s web or mobile platform (“Channel Platform”) via an integration with the Service. An Application developed by a Channel Developer is a “Channel Application”; and
c. a “Channel Developer” develops an Application using the Shopify API to enable Merchants to display, promote and sell Merchant’s products to Customers through Channel Developer’s web or mobile platform (“Channel Platform”) via an integration with the Service. An Application developed by a Channel Developer is a “Channel Application”; and


d. a “Payment Gateway Developer” develops an Application using the Shopify API to enable a payment system for Merchants to use with the Service. An Application developed by a Payment Gateway Developer is a “Payment Gateway Integration.
d. a “Payment Gateway Developer” develops an Application using the Shopify API to enable a payment system for Merchants to use with the Service. An Application developed by a Payment Gateway Developer is a “Payment Gateway Integration.


e. a “Payments Developer” develops an Application using the Shopify API to enable a payment system for Merchants to use with the Service. An Application developed by a Payments Developer is a “Payments Application”.
e. a “Payments Developer” develops an Application using the Shopify API to enable a payment system for Merchants to use with the Service. An Application developed by a Payments Developer is a “Payments Application”.


An “Expert” is a VAP who has been accepted by Shopify into the Experts Marketplace, and can publish a profile offering services to Merchants, or is listed as a VAP within the Experts Directory.
f. a "Blockchain Developer" develops an Application using the Shopify API to enable blockchain-based functionalities for Merchants to use with the Service. An Application developed by a Blockchain Developer is a "Blockchain Application".


A “Plus Partner” is a Partner who has met the Shopify Plus Partner criteria and has been accepted by Shopify into the Shopify Plus Partner Program, has signed a Plus Partner Program addendum, and is listed on the shopify.com/plus/partners.
A “Plus Partner” is a Partner who has met the Shopify Plus Partner criteria and has been accepted by Shopify into the Shopify Plus Partner Program, has signed a Plus Partner Program addendum, and is listed on the shopify.com/plus/partners.


“Partner Account” means a Shopify Partner Program account.
“Partner Account” means a Shopify Partner Program account.


“Partner Dashboard” means the internal administrative page available at: partners.shopify.com/organizations that allows Partners to manage their Partner Account.
“Partner Dashboard” means the internal administrative page available at: partners.shopify.com/organizations that allows Partners to manage their Partner Account, along with the Go-to-Market Tools surface.

"Partner Directory" means Shopify's directory of Partners which allows Merchants to browse and contact Partners.


“Partner Manager” means the Shopify employee designated by Shopify from time to time as the Partner’s primary Shopify contact.
“Partner Manager” means the Shopify employee designated by Shopify from time to time as the Partner’s primary Shopify contact.


“Payment Period” has the meaning as set out in Section 3.2.
“Payment Period” has the meaning as set out in Section 3.2.


“Partner Program” means the resources made available by Shopify to Partners. For the avoidance of doubt, the Partner Program includes the Channel Program, Experts Marketplace Program and Plus Partner Program, to the extent that Partner is invited to participate in those programs.
“Partner Program” means the resources made available by Shopify to Partners. For the avoidance of doubt, the Partner Program includes the Partner Directory, as well as the Channel Program and Plus Partner Program, to the extent that Partner is invited to participate in those programs.


“Plus Partner Program” means the Shopify program where Partners are selected by Shopify to participate in Shopify Plus opportunities.
“Plus Partner Program” means the Shopify program where Partners are selected by Shopify to participate in Shopify Plus opportunities.