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Community Standards
COMMUNITY STANDARDS
Welcome to the Second Life world!
We hope you'll have a richly rewarding experience, filled with creativity, self expression and fun.
The goals of the Community Standards are simple: treat each other with respect and without harassment, adhere to local standards as indicated by simulator ratings, and refrain from any hate activity which slurs a real-world individual or real-world community. Behavioral Guidelines - The 'Big Six'
Linden Lab offers users the ability to create and share content, and fosters communities for users to interact with each other and freely express themselves through Linden Lab’s various interactive products and services.
Within Second Life, we want to support Residents in shaping their specific experiences and making their own choices.
To help promote respect, peace, and an enjoyable experience for all users, this set of Community Standards applies to all products, services, and environments offered or hosted by Linden Lab, including but not limited to, its websites, servers, software, forums, and blogs (as further defined in the Terms of Service, the “Service”).
The Community Standards sets out six behaviors, the 'Big Six', that will result in suspension or, with repeated violations, expulsion from the Second Life Community.
These Standards set out actions that could result in restrictions on your access to the Service, up to and including account termination.
All Second Life Community Standards apply to all areas of Second Life, the Second Life Forums, and the Second Life Website.
Behavioral Standards
Intolerance
Intolerance
Combating intolerance is a cornerstone of Second Life's Community Standards. Actions that marginalize, belittle, or defame individuals or groups inhibit the satisfying exchange of ideas and diminish the Second Life community as a whole. The use of derogatory or demeaning language or images in reference to another Resident's race, ethnicity, gender, religion, or sexual orientation is never allowed in Second Life.
Linden Lab encourages social interactions between users across multiple countries. The use of derogatory or demeaning language or images based on race, ethnicity, gender, religion or sexual orientation is prohibited. Actions that marginalize, belittle, or defame users or groups are similarly prohibited.
Harassment
Harassment
Given the myriad capabilities of Second Life, harassment can take many forms. Communicating or behaving in a manner which is offensively coarse, intimidating or threatening, constitutes unwelcome sexual advances or requests for sexual favors, or is otherwise likely to cause annoyance or alarm is Harassment.
Harassment can take many forms. Communicating or behaving in a manner that is offensively coarse, intimidating, threatening, or causes annoyance or alarm is not allowed.
Assault
Assault
Most areas in Second Life are identified as Safe. Assault in Second Life means: shooting, pushing, or shoving another Resident in a Safe Area (see Global Standards below); creating or using scripted objects which singularly or persistently target another Resident in a manner which prevents their enjoyment of Second Life.
Any act of violence toward a user’s avatar, including an act of intimidation or bullying such as repeatedly shooting or pushing, will not be tolerated. Creating or using scripts that singularly or persistently target a user and prevent a user’s enjoyment of the Service is also not allowed.
Invasion of Personal Space/Comfort Zones
It is important to respect the personal space of another user. We strongly encourage you to be mindful of your movement, hand gestures, and your avatar’s positioning relative to other avatars.
In Sansar, users have the option of using a virtual reality headset that offers a sense of real-world personal space. Sansar users on desktop mode may have a different sense of personal space and may interact and move differently from users using a virtual reality headset. The disparity between these two modes may inadvertently result in the invasion of personal space or make users feel uncomfortable. While Sansar has a built-in mechanism to limit the invasion of personal space in virtual reality, any activity or behavior that can be construed as intended to bring spatial discomfort to another user is strictly prohibited.
Inappropriate Content
All content, activity, and communication within the Service must adhere to the Content Guidelines, including but not limited to, abiding by any limitations on the type of content permissible in certain areas of the Service.
In Sansar, Prohibited Content (as defined in the Content Guidelines) is strictly prohibited.
In Second Life, Adult Content is only permitted on Private Regions designated as ‘Adult’ and on the Mainland continent, ‘Zindra’. Private Regions designated as ‘Adult’ will be filtered from non-verified Second Life accounts.
Disclosure
Disclosure
Residents are entitled to a reasonable level of privacy with regard to their Second Life experience. Sharing personal information about your fellow Residents without their consent -- including gender, religion, age, marital status, race, sexual preference, alternate account names, and real-world location beyond what is provided by them in their Resident profile -- is not allowed. Remotely monitoring conversations in Second Life, posting conversation logs, or sharing conversation logs without the participants' consent are all prohibited.
Adult Regions, Groups, and Listings
Sharing personal information about other users, either directly or indirectly, without their consent—including, but not limited to, gender, religion, age, marital status, race, sexual orientation, alternate account names (including account statuses, such as whether it is on hold, suspended, or active), and real-world location beyond what is provided by them in their user profile—is not allowed. Except for the purpose of reporting abuse or any violation of policies to Linden Lab, the remote monitoring, posting or sharing of conversations without a participant’s consent are prohibited.
Second Life is an adult community, but "Adult" content, activity and communication are not permitted on the Second Life "mainland." Such material is permitted on private regions, or on the Adult Continent, Zindra. In either case, any Adult content, activity, or communication, that falls under our Adult Maturity Definition must be on regions designated as "Adult," and will be filtered from non-verified accounts. Other regions may be designated as either "Moderate" or "General." For more information on how to designate land, events, groups, and classified listings, please carefully read the "Maturity Definitions."
Disturbing the Peace
Disturbing the Peace/Global Attacks
Every Resident has a right to live their Second Life. Disrupting scheduled events, repeated transmission of undesired advertising content, the use of repetitive sounds, following or self-spawning items, or other objects that intentionally slow server performance or inhibit another Resident's ability to enjoy Second Life are examples of Disturbing the Peace.
Policies and Policing
Linden Lab aims to provide users with an enjoyable experience on the Service. Please be mindful that your actions may cause slow server performance or may inhibit another user’s ability to enjoy the Service. Examples of prohibited attempts to disturb the peace include, but are not limited to:
Global Standards, Local Ratings
Manipulating scripts;
All areas of Second Life, including the www.secondlife.com website and the Second Life Forums, adhere to the same Community Standards. Regions within Second Life are noted as Safe or Unsafe and should be designated by the SL account holder as either "Adult," "Moderate" or "General." Resident behavior within each region must conform to the respective local rating.
Repeated transmission of undesired content;
Spawning items;
Continuously resetting scenes (as applicable in Sansar);
Disrupting events or user conversations, such as through the use of repetitive sounds, causing echo effects, or unmuting your mic when it should be muted;
Spamming, such as the repeated posting of advertising or self-promotional content;
Posting interpersonal disputes or personal negative commentary publicly when such communications should occur through private channels of communication;
Flaming, such as hostile or disruptive posts intended to incite an angry response or to encourage other users to violate Linden Lab’s policies; and
Abusing Linden Lab personnel or moderators (as applicable on a forum operated by Linden Lab), such as re-posting content that has been removed, suspended or locked, or posting content that questions a moderator’s decision or competence (as applicable on a forum operated by Linden Lab).
Objects, scripts, or actions that interfere with or disrupt the Service, servers, or other systems related to the Service will not be tolerated in any form. You will be held responsible for any actions taken by, or caused by objects or scripts that belong to, you or your account.
Warning, Suspension, Banishment
In Sansar, we strongly recommend testing objects and scripts that may have unmanageable components or unexpected behavior in a duplicate, unpublished scene to avoid any complications. The use of scripts identified by Linden Lab as Restricted Scripting APIs is not allowed.
Second Life is a complex society, and it can take some time for new Residents to gain a full understanding of local customs and mores. Generally, violations of the Community Standards will first result in a Warning, followed by Suspension and eventual Banishment from Second Life. In-World Representatives, called Liaisons, may occasionally address disciplinary problems with a temporary removal from Second Life.
Global Attacks
Impersonation
Objects, scripts, or actions which broadly interfere with or disrupt the Second Life community, the Second Life servers or other systems related to Second Life will not be tolerated in any form. We will hold you responsible for any actions you take, or that are taken by objects or scripts that belong to you. Sandboxes are available for testing objects and scripts that have components that may be unmanageable or whose behavior you may not be able to predict. If you chose to use a script that substantially disrupts the operation of Second Life, disciplinary actions will result in a minimum two-week suspension, the possible loss of in-world inventory, and a review of your account for probable expulsion from Second Life.
Alternate Accounts
Impersonation of another user, stealing another user’s identity, or claiming recognition for content created by another user are all strictly prohibited. Additionally, the impersonation of a Linden Lab employee will result in immediate account termination.
While Residents may choose to play Second Life with more than one account, specifically or consistently using an alternate account to harass other Residents or violate the Community Standards is not acceptable. Alternate accounts are generally treated as separate from a Resident's principal account, but misuse of alternate accounts can and will result in disciplinary action on the principal account.
Enforcement
Warning, Suspension, Termination
In most cases, a user’s first violation of the Community Standards will result in a warning. If there are future violations, the user’s account(s) may be suspended and ultimately terminated if the behavior persists.
Buyer Beware
Buyer Beware
Linden Lab does not exercise editorial control over the content of Second Life, and will make no specific efforts to review the textures, objects, sounds or other content created within Second Life. Additionally, Linden Lab does not certify or endorse the operation of in-world games, vending machines, or retail locations; refunds must be requested from the owners of these objects.
Linden Lab does not exercise editorial control over, and is not obligated to review, the content offered through the Service. We will investigate and respond to all properly filed intellectual property complaints pursuant to the Intellectual Property Infringement Notification Policy.
Additionally, Linden Lab does not certify or endorse the operation of any games, vending machines, or retail locations offered on the Service. Any refunds must be requested from the owners of such objects directly.
Reporting Abuse
Reporting Abuse
Residents should report violations of the Community Standards using the Abuse Reporter tool located under the Help menu in the in-world tool bar. We review these abuse reports, and the identity of the reporter is kept strictly confidential.
Linden Lab strongly encourages users to report violations of the Community Standards or any other policies. Linden Lab reviews all such reports of abuse and will keep the identity of the reporter strictly confidential.
If you encounter content that violates these Guidelines, you can report abuse as follows:
Sansar
Second Life
Effective: August 10, 2017